New channel: AI assistance directly via email
Now Tellyou's AI agent can respond and assist directly via email – a new channel that automates more cases and shortens response times.

Tellyou AI can now handle customer dialogues via email as well. You can connect a support inbox, and the AI agent will read incoming emails and automatically reply using your existing data, knowledge base, and rules—or suggest the most relevant response for you.
What does this mean in practice?
Faster email responses
Customers receive feedback instantly instead of waiting hours or days for a reply.
Reduced workload for the support team
Recurring questions are handled automatically, allowing the team to focus on more complex cases.
Consistent and accurate answers
All email responses are based on the same approved information, policies, and brand tone.
Unified support across more channels
Chat and email are now handled by the same AI agent, ensuring a cohesive customer experience.
Scalable support without adding staff
Volume spikes in the inbox can be managed smoothly without degrading response times.
How to get started
Connect your support inbox, and let Tellyou AI start helping you answer incoming emails automatically.