New channel: AI assistance directly via email

Now Tellyou's AI agent can respond and assist directly via email – a new channel that automates more cases and shortens response times.

Tellyou AI can now handle customer dialogues via email as well. You can connect a support inbox, and the AI agent will read incoming emails and automatically reply using your existing data, knowledge base, and rules—or suggest the most relevant response for you.

What does this mean in practice?

  • Faster email responses

    Customers receive feedback instantly instead of waiting hours or days for a reply.

  • Reduced workload for the support team

    Recurring questions are handled automatically, allowing the team to focus on more complex cases.

  • Consistent and accurate answers

    All email responses are based on the same approved information, policies, and brand tone.

  • Unified support across more channels

    Chat and email are now handled by the same AI agent, ensuring a cohesive customer experience.

  • Scalable support without adding staff

    Volume spikes in the inbox can be managed smoothly without degrading response times.

How to get started

Connect your support inbox, and let Tellyou AI start helping you answer incoming emails automatically.

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