Built to solve the most complex questions on every channel
Tellyou’s AI agent handles even the most complex questions through a continuous improvement loop called Tellyou Infinity. By training the Agent on your skills and policies, testing performance before launch, implementing across all channels, then analyzing and improving with AI-driven insights so that every question is resolved correctly and consistently.
Built to solve the most complex questions on every channel
Tellyou’s AI agent handles even the most complex questions through a continuous improvement loop called Tellyou Infinity. By training the Agent on your skills and policies, testing performance before launch, implementing across all channels, then analyzing and improving with AI-driven insights so that every question is resolved correctly and consistently.
Train Tellyou AI agent to solve the most complex questions
Train Tellyou's AI agent in your expertise and policies so that the platform confidently follows your guidelines and handles complex, multi-step questions with high precision and reliable results.
Apps
Apps enable Tellyou to securely retrieve data and take actions in external systems like Shopify, Stripe, and Zendesk.
Apps
Apps enable Tellyou to securely retrieve data and take actions in external systems like Shopify, Stripe, and Zendesk.
Knowledge sources
Tellyou learns directly from a variety of public and private knowledge sources, including help center articles, internal support content, PDFs, and URLs.
Knowledge sources
Tellyou learns directly from a variety of public and private knowledge sources, including help center articles, internal support content, PDFs, and URLs.
Train Tellyou AI agent to solve the most complex questions
Train Tellyou's AI agent in your expertise and policies so that the platform confidently follows your guidelines and handles complex, multi-step questions with high precision and reliable results.
Apps
Apps enable Tellyou to securely retrieve data and take actions in external systems like Shopify, Stripe, and Zendesk.
Knowledge sources
Tellyou learns directly from a variety of public and private knowledge sources, including help center articles, internal support content, PDFs, and URLs.
Test performance with AI-powered simulations
Run fully simulated customer conversations through Tellyou Heldpesk from start to finish to see exactly how the Agent will behave before they go live so you know it's working as intended.
Simulation library
All your simulations are in a library. When knowledge or policies change, just press Run All to check that everything is working properly.
Simulation library
All your simulations are in a library. When knowledge or policies change, just press Run All to check that everything is working properly.
Preview
Preview changes in real time to see how the agent will react and refine responses until you're ready to publish.
Preview
Preview changes in real time to see how the agent will react and refine responses until you're ready to publish.
Test performance with AI-powered simulations
Run fully simulated customer conversations through Tellyou Heldpesk from start to finish to see exactly how the Agent will behave before they go live so you know it's working as intended.
Simulation library
All your simulations are in a library. When knowledge or policies change, just press Run All to check that everything is working properly.
Preview
Preview changes in real time to see how the agent will react and refine responses until you're ready to publish.
Implement Tellyou Helpdesk and AI agent on all channels
Implement Tellyou via email, chat, social, and more so that every customer gets accurate, personalized answers, wherever they contact you.
Live chat
Whether it's through your existing live chat tool, Tellyou delivers the best support experience for your customers.
Live chat
Whether it's through your existing live chat tool, Tellyou delivers the best support experience for your customers.
Social
Tellyou delivers consistent conversational support across your social channels, including Facebook and Instagram.
Social
Tellyou delivers consistent conversational support across your social channels, including Facebook and Instagram.
Implement Tellyou Helpdesk and AI agent on all channels
Implement Tellyou via email, chat, social, and more so that every customer gets accurate, personalized answers, wherever they contact you.
Live chat
Whether it's through your existing live chat tool, Tellyou delivers the best support experience for your customers.
Social
Tellyou delivers consistent conversational support across your social channels, including Facebook and Instagram.
Analyze Tellyou with AI-powered insights
Monitor performance, detect trends, and optimize with AI-powered suggestions, then use these insights to retrain the agent and continuously improve the customer experience.
Knowledge gaps
Knowledge gaps highlight opportunities to improve Tellyou's performance with AI-powered suggestions. Accept with one click for instant optimization.
Knowledge gaps
Knowledge gaps highlight opportunities to improve Tellyou's performance with AI-powered suggestions. Accept with one click for instant optimization.
CX score
CX Score is a groundbreaking, AI-powered metric that gives you a complete picture of your support quality in every customer conversation. Surveys are no longer required.
CX score
CX Score is a groundbreaking, AI-powered metric that gives you a complete picture of your support quality in every customer conversation. Surveys are no longer required.
AI suggestions
Tellyou generates content updates to improve responses. Approve with one click and Tellyou immediately uses the content to deliver better responses.
AI suggestions
Tellyou generates content updates to improve responses. Approve with one click and Tellyou immediately uses the content to deliver better responses.
Analyze Tellyou with AI-powered insights
Monitor performance, detect trends, and optimize with AI-powered suggestions, then use these insights to retrain the agent and continuously improve the customer experience.
Knowledge gaps
Knowledge gaps highlight opportunities to improve Tellyou's performance with AI-powered suggestions. Accept with one click for instant optimization.
CX score
CX Score is a groundbreaking, AI-powered metric that gives you a complete picture of your support quality in every customer conversation. Surveys are no longer required.
AI suggestions
Tellyou generates content updates to improve responses. Approve with one click and Tellyou immediately uses the content to deliver better responses.
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