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Starter 1995:-/ month
Includes Tellyou AI-Agent incl. Helpdesk
FEATURES: 4000 Credits
Live chat – proactive support from human agents
1 user included*
Insights and follow-up
FAQ – smart & easily accessible knowledge base
Starter 1995:-/ month
Includes Tellyou AI-Agent incl. Helpdesk
FEATURES: 4000 Credits
Live chat – proactive support from human agents
1 user included*
Insights and follow-up
FAQ – smart & easily accessible knowledge base
PRO 3500:-/ month
Includes Tellyou AI-Agent incl. Helpdesk
All features in starter plus: 10,000 Credits
Tellyou AI Co pilot*
1 user included*
Help Center
Conversion and segment analysis*
All channels: email, Messenger, WhatsApp, Instagram
Inbox and case management
PRO 3500:-/ month
Includes Tellyou AI-Agent incl. Helpdesk
All features in starter plus: 10,000 Credits
Tellyou AI Co pilot*
1 user included*
Help Center
Conversion and segment analysis*
All channels: email, Messenger, WhatsApp, Instagram
Inbox and case management
Enterprise
Lets talk!
Alla funktioner i PRO plus:
Higher volume of AI conversations/cases
Priority Support
Dedicated Customer Success Manager
Enterprise
Lets talk!
Alla funktioner i PRO plus:
Higher volume of AI conversations/cases
Priority Support
Dedicated Customer Success Manager
Tellyou AI Agent in your own environment
2.99:- / resolved case* Use Tellyou AI agent with your existing Helpdesk includes Zendesk, Salesforce and more
Tellyou AI Agent in your own environment
2.99:- / resolved case* Use Tellyou AI agent with your existing Helpdesk includes Zendesk, Salesforce and more
Tellyou AI Agent in your own environment
2.99:- / resolved case* Use Tellyou AI agent with your existing Helpdesk includes Zendesk, Salesforce and more
*Tellyou AI Co Pilot for smarter support
Summary Assistant – Quickly catch up on long conversations with contextual summaries, so you can respond confidently and accurately.
Live Translation – Translate customer conversations and your responses in real time, in over 60 languages.
Sentiment Analysis – Get a prioritized list of conversations based on the customer’s emotional state, so you can respond with empathy and prevent escalations.
Response Assistant – Craft clear, branded responses so agents never have to start from scratch. Includes text generation, quality support, response suggestions, and tone enhancement.
*Conversion is the percentage of visitors who actually buy or take the next step (e.g., book an appointment, buy a recommendation) after interacting with the AI agent in chat. Measures how effectively support conversations lead to deals.
*Segment Analysis shows which customer types convert best – e.g. "WhatsApp users buy 3x more than Instagram" or "18% of customers upgrade to premium". Helps you optimize lead scoring and upsell strategies in the PRO package.
1 Credit = One response from the agent
*Pricing per resolved case:
tellyou AI Agent is included in all packages and can also be connected to your current helpdesk. The agent costs 2.99:- SEK per resolved case, so you only pay when it actually solves something for the customer.
“Resolved case” is counted when: The customer confirms that the answer solved the problem, or The customer does not ask for more help after the last response from the Tellyou AI agent.
You are only charged once per conversation, even if the agent manages to solve several questions in the same dialogue. Example of a confirmed resolved case:
The customer writes something like: “Okay thanks”, “That helped” or a similar positive response.
Examples of when the case is not considered resolved: The customer asks follow-up questions The customer writes that the problem persists The customer asks to speak to a human being
*Tellyou AI Co Pilot for smarter support
Summary Assistant – Quickly catch up on long conversations with contextual summaries, so you can respond confidently and accurately.
Live Translation – Translate customer conversations and your responses in real time, in over 60 languages.
Sentiment Analysis – Get a prioritized list of conversations based on the customer’s emotional state, so you can respond with empathy and prevent escalations.
Response Assistant – Craft clear, branded responses so agents never have to start from scratch. Includes text generation, quality support, response suggestions, and tone enhancement.
*Conversion is the percentage of visitors who actually buy or take the next step (e.g., book an appointment, buy a recommendation) after interacting with the AI agent in chat. Measures how effectively support conversations lead to deals.
*Segment Analysis shows which customer types convert best – e.g. "WhatsApp users buy 3x more than Instagram" or "18% of customers upgrade to premium". Helps you optimize lead scoring and upsell strategies in the PRO package.
1 Credit = One response from the agent
*Pricing per resolved case:
tellyou AI Agent is included in all packages and can also be connected to your current helpdesk. The agent costs 2.99:- SEK per resolved case, so you only pay when it actually solves something for the customer.
“Resolved case” is counted when: The customer confirms that the answer solved the problem, or The customer does not ask for more help after the last response from the Tellyou AI agent.
You are only charged once per conversation, even if the agent manages to solve several questions in the same dialogue. Example of a confirmed resolved case:
The customer writes something like: “Okay thanks”, “That helped” or a similar positive response.
Examples of when the case is not considered resolved: The customer asks follow-up questions The customer writes that the problem persists The customer asks to speak to a human being
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